Managing people
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Managing Oneself
Managing yourself
Magazine Article
How Will You Measure Your Life?
Personal ethics
Magazine Article
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CEOs, Step into the Front Lines or Risk Losing Touch
Change management Digital ArticleDriving organizational change requires getting closer to both your employees and customers. -
When Great Minds Don’t Think Alike
Neurodiversity Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
Creating Psychological Safety for Black Women at Your Company
Diversity and inclusion Digital ArticleWhat organizations tend to get wrong — and how to get it right. -
Don’t Let Passion Lead to Burnout on Your Team
Burnout Digital ArticleManagers should focus on helping employees maintain their passion over time — not just stoking it in the moment. -
An Antidote to Microaggressions? Microvalidations.
Diversity and inclusion Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
When Your Employee Tells You They’re Burned Out
Burnout Digital ArticleA guide to responding with compassion — and a plan. -
Make Inclusive Behaviors Habitual on Your Team
Diversity and inclusion Digital ArticleFive patterns that get in the way of inclusion — and an antidote for each. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
Face-to-Face Time with Your Employees Still Matters
Managing people Digital ArticleFour strategies to help leaders get creative about maintaining their visibility — without resorting to a “butts-in-seats” approach. -
7 Metrics to Measure Your Organization’s DEI Progress
Diversity and inclusion Digital ArticleBuilding a merit-based culture requires tracking the right data. -
4 Types of Employee Complaints — and How to Respond
Managing people Digital ArticleWhen managed effectively, complainers can help bosses mitigate risks, identify red flags, and uncover opportunities for growth. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
How Managers Can Make Feedback a Team Habit
Feedback Digital ArticleStrategies to help people share fearlessly — and frequently. -
Sensitivity Can Be a Superpower at Work
Managing employees Digital ArticleHere are the tools managers need to properly supervise, nurture, and retain their sensitive employees. -
Should You Let Employees Break the Rules to Make Customers Happy?
Customer service Digital ArticleEmpowering frontline workers to take small actions, like waiving a fee or allowing a return outside of the window, can boost the loyalty of both customers and employees. -
Are You Hung Up on That Career Path You Didn’t Choose?
Psychology Digital ArticleResearch-backed advice for moving forward when you’re dwelling on what might have been. -
Research: Remote Workers Are More Anxious About Layoffs
Remote work Digital ArticleA study of 80,000 employees found that remote employees were 32% more likely than their in-office peers to feel anxious in the wake of news about layoffs. -
6 Questions to Ask Yourself When You’re Frustrated with Your Team
Employee performance management Digital ArticleBefore lashing out, take a moment to pause and reflect. -
How to Equip Your Team to Problem Solve Without You
Managing people Digital ArticleStop shielding your team from challenges and responsibilities. -
Beware a Culture of Busyness
Time management Magazine ArticleOrganizations must stop conflating activity with achievement.
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When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
The Most Common Type of Incompetent Leader
Leadership & Managing People Digital ArticleWhy an absentee boss is worse than an abusive one. -
Creating Psychological Safety for Black Women at Your Company
Organizational Development Digital ArticleWhat organizations tend to get wrong - and how to get it right. -
What Is Psychological Safety?
Leadership and managing people Digital ArticleA culture of trust and belonging doesn’t just happen. Here’s how you make one. -
The Surprising Power of Questions
Managing people Magazine ArticleIt goes far beyond exchanging information. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
The Case for a Chief of Staff
Cross-functional management Magazine ArticleCEOs need more support than an executive assistant can provide. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting. -
The Performance Management Revolution
Leadership & Managing People Magazine ArticleHated by bosses and subordinates alike, traditional performance appraisals have been abandoned by more than a third of U.S. companies. The annual review's... -
How Netflix Reinvented HR
Talent management Magazine ArticleTrust people, not policies. Reward candor. And throw away the standard playbook. -
An Antidote to Microaggressions? Microvalidations.
Organizational Development Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
Research: How Cultural Differences Can Impact Global Teams
Consumer behavior Digital ArticleAnd what managers can do to help their international teams succeed. -
The Making of an Expert
Managing people Magazine ArticleNew research shows that outstanding performance is the product of years of deliberate practice and coaching, not of any innate talent or skill. -
Appraisal of What Performance?
Employee performance management Magazine ArticleCurrent dissatisfactions with appraisal systems will continue until they are revised to accommodate the “how” as well as the “what” in performance. -
7 Things to Say When a Conversation Turns Negative
Communication Digital ArticleA helpful list of replies and comebacks. -
How to Become a Better Listener
Listening skills Digital ArticleSharpen these seven skills. -
The Key to Inclusive Leadership
Organizational Development Digital ArticleOvercome unconscious bias using humility and empathy. -
Beware a Culture of Busyness
Time management Magazine ArticleOrganizations must stop conflating activity with achievement.
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Peer Feedback At Stress Engineering Services, Inc. (B): Process Design for the 21st Century
Leadership & Managing People Case Study5.00View Details Donya Brewer, the Director of Human Resources at Stress Engineering Services , was asked to evaluate the firm's peer feedback system and update it to... -
Shelley Metzenbaum and Improving Federal Government Performance
Global Business Case Study8.95View Details In late September 2009, nine months after he took office, President Barack Obama appointed Shelley Metzenbaum to the position of associate director for... -
Workforce Wisdom: How to Recruit, Hire, Coach, Motivate, and Retain Your Top Talent
Organizational Development Special Offer195.00View Details If great talent is hard to find, it's even harder to keep. This specially priced 7-volume set provides insights into what it takes to recruit, hire, motivate,... -
Developmental Network Questionnaire, Spanish Version
Organizational Development Case Study6.95View Details The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's... -
HBR Guide to Beating Burnout
19.95View Details Burnout is rampant. Recognize the signs and make the right changes. The always-on workplace and increasing pressures are leading to a high rate of burnout.... -
Advanced Laser Clinics (B)
Leadership & Managing People Case Study5.00View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving... -
Chung and Dasgupta: Information for Jordan Ramirez
Organizational Development Case Study5.00View Details The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance... -
5 Years of Must Reads from HBR: 2020 Edition (5 Books)
115.00View Details Five years' worth of management wisdom, all in one place. Get the latest, most significant thinking from the pages of Harvard Business Review in "5 Years... -
Jieliang Phone Home! (B), Chinese Version
Global Business Case Study5.00View Details At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators-bright and capable young men and (mostly) women... -
Hiring and Managing Others Collection
Organizational Development Special Offer175.00View Details This five-volume digital collection provides straightforward, practical advice on hiring the right people, onboarding new employees, and helping them... -
Getting Unstuck: A Guide to Discovering Your Next Career Path
22.00View Details You will experience psychological impasse many times in your life. During these times, you have the sensation that you're stuck or paralyzed. You're convinced... -
Network Assessment Exercise: Abridged MBA Version, Spanish Version
Leadership & Managing People Case Study8.95View Details Designed to help students identify patterns in their approaches to developing networks of relationships. A "network" refers to the set of relationships... -
Road to Hell (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Royal DSM: From Continuous Transformation to Organic Growth
Strategy & Execution Case Study8.95View Details Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years... -
Jody Leleck at Broad Acres (A)
Leadership & Managing People Case Study8.95View Details Jody Leleck has been appointed the principal of Broad Acres Middle School in Montgomery County, Maryland. The school is underperforming all other schools... -
Sustaining Customer Centricity at Chateauform'
Strategy & Execution Case Study8.95View Details The Châteauform' case describes how Jacques Horovitz founded a unique concept in the saturated hotel and seminar market that existing hotel chains find... -
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
Strategy & Execution Case Study8.95View Details This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers... -
Questions of Character: Illuminating the Heart of Leadership Through Literature
35.00View Details Presenting classic leadership dilemmas in a novel and valuable light, Questions of Character helps leaders and aspiring leaders prepare for the opportunities... -
Wells Fargo Online Financial Services (A), Spanish Version
Finance & Accounting Case Study8.95View Details Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and... -
Sears Auto Centers (B) (Abridged), Japanese Version
Leadership & Managing People Case Study5.00View Details Supplements the (A) case.
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When Great Minds Don't Think Alike
Leadership & Managing People Digital ArticleTemple Grandin on how to harness different kinds of thinking for creativity, problem-solving, and innovation. -
The Most Common Type of Incompetent Leader
Leadership & Managing People Digital ArticleWhy an absentee boss is worse than an abusive one. -
Creating Psychological Safety for Black Women at Your Company
Organizational Development Digital ArticleWhat organizations tend to get wrong - and how to get it right. -
What Is Psychological Safety?
Leadership and managing people Digital ArticleA culture of trust and belonging doesn’t just happen. Here’s how you make one. -
The Surprising Power of Questions
Managing people Magazine ArticleIt goes far beyond exchanging information. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
The Leadership Odyssey
Leadership & Managing People Magazine ArticleA paradox of business is that while leaders often employ a hands-on, directive style to rise to the top, once they arrive, they're supposed to empower... -
The Case for a Chief of Staff
Cross-functional management Magazine ArticleCEOs need more support than an executive assistant can provide. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How to Conduct a Great Performance Review
Leadership & Managing People Digital ArticleWhat to do before, during, and after the meeting.